AEON MALL Upgrades Its Services For Tourists
AEON MALL upgrades services to set up tax free counters.
Aeon will expand a tax-free service to nation-wide stores to provide more convenient and comfortable shopping environment for tourists. Aeon currently has a tax-free counter at AEON MALL Narita and AEON MALL Okinawa Rycom, aimed at increasing the number of visitors from overseas, and is planning to expand its services to nation-wide stores.
The one-stop tax-free counter offers tax-refund procedures for the items purchased at tax-free stores of AEON MALL. This allows customers hassle-free and more convenient shopping.
Examples of services for foreign visitors to Japan, as of March 2015
1. More tax-free service stores
Aeon expands tax-free services to about 540 stores across Japan.
2. Expansion of Wi-fi service
Aeon provides a free Wi-fi service called AEON MALL Wi-Fi in designated areas of 60 AEON MALLs. The service is available in four languages (Japanese, English, Chinese: traditional and simplified character and Korean).
3. Customer service in many languages
AEON MALLs throughout Japan introduce a translation device called Yubisashi tool to assist foreign customers’ shopping. Additionally, the brochures about tax-free services are provided in four languages (Japanese, English, Chinese and Korean).
4. Touch panel guidance
Touch panel media provides assistance and information about shops and restaurants. The service offered in four languages (Japanese, English, Chinese and Korean) is currently available at AEON MALL Narita, AEON MALL Kyoto Katsuragawa, AEON MALL Okayama and AEON MALL Asahiekimae.
5. Service for China UnionPay cards
Cash registers at 88 AEON MALLs currently accept China UnionPay cards.
6. Aeon Bank ATMs accept overseas cards
Acceptable cards : MasterCard、Maestro、Cirrus、VISA、VISA Electron, PLUS, China UnionPay
7. Foreign Exchange Machines
ATM machines for foreign currency exchange are available at AEON MALL Makuhari New City, AEON MALL Narita and Aeon Lake Town MORI.
Exchangeable Foreign Currency: US dollars, Euros, Chinese yuan, Korean won, Hong Kong dollars Taiwan dollars and Thai baht. Withdrawable foreign currency: US dollars.
8. Prayer rooms are provided for those who need a partitioned place.
Available at: AEON MALL Makuhari New City and AEON MALL Nagoya Chaya.
For more information about the locations of AEON MALL, please visit : http://www.aeonmall.com/en/store/